A line management role (also known as team leader or supervisor) is the key link between a company’s senior managers and its frontline staff. They help cascade top-level business goals down to individual workers, providing guidance and support and ensuring quality standards are adhered to in all processes.

They’re also responsible for setting the tone at work, which means getting to know their colleagues on a personal level and making sure they’re engaged. This involves proactively asking employees how they’re feeling and whether they have any concerns, and also ensuring staff feel valued by regularly giving them feedback and praise.

If a member of the team is struggling, a line manager will take on board any issues and work to resolve them. This could mean offering more training, or in the case of consistent poor performance, it may require disciplinary action.

In terms of their day-to-day responsibilities, they’ll be tasked with things like setting and managing performance targets, working on junior staff’s development, and interviewing, hiring and inducting new members of the team. They’ll also be key to reporting back to senior management on team and individual performance.

It’s a crucial role that’s often misunderstood, but it can be incredibly rewarding for those who master it. So, if you’re looking for a new challenge and think you have the right skillset, then consider getting your foot in the door of this dynamic, challenging and important role. Having experience in other managerial roles will be beneficial as well, but it’s essential to demonstrate your understanding of all the core competencies that make up effective line management.