What Is a Merchandising Sales Associate?

A merchandising sales associate is a retail worker responsible for maintaining front-end operations in a store. Their daily tasks include stocking shelves, organizing merchandise, and arranging product displays to create an appealing shopping experience for customers. They also communicate with customers and answer questions about products, services, and promotions. Often, these employees are cross-trained to perform cashier duties as well.

Performing other duties as needed, such as providing customer service and processing returns and exchanges. Communicating with district field activity support team (FAST) on a regular basis to ensure all activities are being conducted in accordance with company and customer service standards, including ensuring all work is done properly and timely.

Researching and identifying current lifestyle trends to develop themes, product assortments, and merchandising strategies for all store-level visual displays. Coordinating and communicating with the merchandise planning team to plan and execute visual merchandising and sales floor initiatives. Coordinating and executing all store-level promotional events. Assisting in ensuring all club pick up orders are fulfilled by preparing and staging them throughout the day.

To become a merchandising sales associate, you need to have excellent organizational and attention to detail skills, and you must enjoy building and arranging merchandise in a retail setting. Other qualifications include a high school diploma or GED certificate and previous retail, inventory, or merchandising experience. You must also be able to stand, walk, bend, crouch, twist, and reach for extended periods of time while working on the selling floor.