Whether they’re printing boarding passes, making Zoom calls or working from their hotel room, business travelers expect to work seamlessly. Whether it’s in-room gadgets, collaboration apps or reimagined hotel business centers, hotels need to keep up with the changing needs of today’s road warriors.

What is a business center in a hotel?

Hotel business centers are dedicated spaces that provide a range of services and facilities to cater to the specific needs of business travelers. They usually offer a wide selection of office equipment like computers, printers, scanners and photocopiers, as well as high-speed internet access to enable seamless connectivity. They also offer meeting rooms, fax machines and secretarial services like typing and document binding. In upscale hotels, they may also have additional amenities like private workstations and desks for comfortable and productive workspaces.

Beyond the essentials, hotel business centers often pay special attention to human relations. They organize breakfasts or get together events that allow business travelers to interact spontaneously with their fellow customers, thus fostering the creation of contacts that can lead to future collaborations and projects. Moreover, they use their printing services to ensure that all documents printed are of high quality, which is vital for maintaining a professional image. They also offer a variety of services such as mailing and overnight delivery/pickup to allow guests to stay in touch with their colleagues, clients or suppliers even when they’re away on business trips. To make their experience as stress-free as possible, they also take care of all administrative tasks like accounting, invoices and other relevant documentation.