Adding users to your Google Business Profile (former name: Google My Business) is a quick and easy process. Depending on the level of access that you grant, users will be able to change certain aspects of your listing, and will also have limited ability to add or remove other people from the account. There are three different user roles that you can assign, including Owner which grants the most authority, Manager which allows a similar level of access and Site Manager which is limited to editing specific business details.

To add a user, first sign in to your GMB account, then open the profile of the location that you want to edit. On the top right, you’ll see a menu that contains 3 vertical dots – click on them, and then select “add users.”

Then, just enter the email address of the person or organization that you would like to add. A pop-up will appear that allows you to select the user’s role – choose between Owner, Manager or Communications Manager.

Once you’ve selected the correct role, simply click on the blue “Invite” button. The person or organization that you added will receive an invitation to join your Google My Business account, and once they accept it, they will have immediate access to the location that you’ve chosen to edit. They’ll be able to view your listings, and will be able to interact with customers via the chat feature on your Google Business Profile.