Google My Business is a free tool that offers a variety of benefits to businesses and individuals. One of those is the ability to add multiple users who will have access to your business listing. This will allow your team to save time whilst also gaining better management and control over your listing. Additionally, it will mean that your customers will be able to get in touch with you quicker through the chat function.

When you have logged into your GMB account, click on the ‘Users’ options. This will open a new window and will ask you to enter the email address of the person that you would like to invite. You will then be prompted to designate which role you would like them to have. This can be either a primary owner (who will have full permissions), a manager or a communications manager.

Once you have designated their role, select ‘Invite’ and they will receive an invitation to join your Google My Business account. Once they have accepted their invitation, they will be granted immediate access with all of the privileges that are associated with whichever role you have designated for them.

It is important to note that you can change the roles of users on your Google My Business profile at any time. This can be useful if an employee is leaving the company or if you no longer require the services of your communications agency. To do this, simply head over to your GMB dashboard and click ‘Menu’ and then ‘Managers.’ Once you have opened the page, click on the person that you would like to revert their role to and then select either ‘Owner’ or ‘Manager’.