A physician making a house call might seem like a thing of the past, but one start-up is working to make the practice of in-home visits more common. The Heal app allows patients to schedule an appointment with a doctor for symptoms such as a fever or headache. It’s available in Los Angeles and San Francisco, and the company says it’s on track to launch in 15 major cities this year. “We believe that patients and physicians alike will embrace the ability to access medical care at home,” the app’s website states.

The start-up is part of the HCCI (Healthcare House Call Initiative) network, which includes eight academic medical centers and health systems — Cleveland Clinic, Icahn School of Medicine at Mount Sinai, MedStar Health, Northwestern University Feinberg School of Medicine, Perelman School of Medicine at the University of Pennsylvania, MedStar VA Medical Center, and Arizona Center on Aging – to offer physician training for house-call practices. Blue Shield of California is among the health plans that support the program by offering reimbursement for at-home visits.

In a survey HCCI conducted with Heal patients, most chose a house call over a visit to an Urgent Care clinic or Doctor’s office due to convenience or fast availability (69.6% Peds and 33.8% Adults). Overall, the majority of the patient post-house call surveys (94.2%) said that they would schedule house calls again. The average house call duration was 27.1 minutes.